Rather than offering free postage, we now offer a sliding scale of discounts to our customers.
£0-£49 - 0% discount
£50-!99 - 2.5% discount
£100-£149 - 5% discount
£150-£249 - 7.5% discount
£250 or more - 10% discount
Please note that we post orders to the address given by you the customer. We can not accept responsibility for wrongly supplied addresses.
We offer a wide range of delivery options, including collection in person, collection at shows, non-tracked postal services, tracked and insured postal services and tracked courier delivery.
Selection of the most appropriate delivery method for you is your choice as a customer.
Information for non UK customers
The United Kingdom left the EU on the 31st of January 2020. However, during the Transition Period, it remained in the EU Customs Union and EU VAT area. As such, from the 1st of February 2020 to the 31st of December 2020, all EU-destined Sally 4th orders could be sent without VAT and a handling fee being levied on them by the postal services.
The Transition Period ends on the 31st of December 2020. From the 1st of January 2021, all EU-destined orders are very likely to attract VAT charges and a handling fee, which will be collected by your local postal or delivery service.
An exemption for low-value packages (10-22 Euro depending on the destination EU country) remains in place until the 30th of June 2021. However, the 10-22 Euro limit includes delivery costs. From the 1st of July 2021 onwards, this exemption is removed.
From the 1st of January 2021 onwards, I would advise all EU (and other International) customers to only order in the expectation of:
It is the customer's role to be aware of any charges that may be due on import into your respective countries.
Do not order in expectation of avoiding these cost - the EU customs system is being streamlined to handle the collection of more VAT charges.
Do not ask me to undervalue packages on customs declarations, nor to mark them as 'gifts' - the forthcoming changes to the EU VAT rules have been brought in specifically to counter VAT fraud.
Do not expect VAT to be deducted when you place an order with Sally 4th – Sally 4th is not VAT registered therefore VAT is not paid at the point of sale by any customer. VAT may still be levied on import into your country.
I can imagine all this will make many EU customers very reluctant to place an order. I'm very sorry for that - I didn't vote for Brexit and have campaigned against it for the last four years and it will almost certainly negatively affect my business. EU customers make up a sizeable proportion of my sales and I expect to lose most of those.
In July 2021 an into-EU import system will be launched which may allow me to charge VAT at the time of sale, which would avoid handling fees and unexpected costs. However, it remains to be seen if this system will be viable for a very small business like Sally 4th. It had been due to be launched on the 1st of January (by coincidence at the end of the UK-EU Transition Period) but it was delayed due to the Coronavirus pandemic. And as I said, it may not be viable for a tiny business like mine. We'll see.
For any rest-of-world customers reading this, nothing really changes - the above information relates to EU countries only. Outside the EU customers have always been liable for any import duty, VAT or other charges levied by their governments. However, it is always the customer's role to be aware of any taxes and charges that may be due on import into your respective countries. If you reject a VAT and handling fee charge from your postal or delivery service and the order is returned to me, a refund will be given - minus shipping costs and a £1 admin fee - when the package arrived back with me. But please don't order if you don't want to pay the VAT and handling fees - it will just cost you and me time and money.
I'd like to thank all my EU customers for their support over the years and I hope you will continue to shop in some way with Sally 4th. The post-Transition Period situation will be difficult for myself and many other small manufacturers who sell direct to EU customers – no trade deal can compensate for not being in the Customs Union and common VAT area.
Map showing Royal Mail Postal Zones
We aim to dispatch orders within 10 days of receipt, but at very busy times this could take up to 21 days.